Related: How To Find Steam Screenshot Folder On Windows 10? How to Refund a Game on Steam Lastly, If you received a VAC ( Valve Anti-Cheat System) ban on a game and you try to get a refund for it, unfortunately, you will not be able to ask for a refund. In such cases, the refunded amount will be issued to the user’s Steam Wallet. Steam does not support refunding a purchase back to some payment methods available on Steam. If your game does not fall within the return period, Users can still make a refund request, and they might get refunded. This policy equally applies to software applications purchased from Steam as well. If the request for a refund meets the Steam refund policy, you will get your refund.Ī game is eligible for a refund within two weeks of purchase, or the game has not been played for more than two hours of playtime. Otherwise, you might not be able to get a refund.Īs mentioned earlier, it does not matter what the reason behind the refund request is. If you only wish to refund a game, there are a few conditions to which the game needs to adhere to. Related: How To Fix Steam Content File Locked? When You Can Refund A Game? Steam does not consider it abuse to ask for a refund on a purchased title just before a sale and purchase the title again for the sale price. If it appeared to Steam that a person is abusing the refund features, Steam will stop offering refunds for that person in this case. Refunds are designed to ensure that people do not feel at risk after spending their precious money on Steam. Steam offers its users to get a refund on almost every title purchased from its store. If you somehow managed to get a VAC (Valve Anti-Cheat System) ban, you will automatically lose the right to a refund. Steam is full of multiplayer and online games. There are other rules as well, which you can check from the Steam official website. These are some of the important policy rules which are necessary to understand in case a user tries to refund a game, DLC from Steam. If you have purchased the Steam Wallet fund, you are eligible for a refund for about 48 hours if you have not spent the funds. Steam will offer a refund within 48 hours of purchase. In case you have purchased a Valve-developed game, as long as the in-game item has not been consumed, modified, or transferred. In the case of a third-party DLC (DLC that can be used to level up a character and is irreversible), Steam will not offer a refund for that DLC. If any in-game content/DLC (downloadable content) is purchased from the Steam store, you can refund the DLC within fourteen days of purchase/two hours of playtime. You will get the refund in Steam Wallet or through the same payment method that you used to purchase a game. If you have any game that is not older than two weeks or the title has been played for less than two hours, you can request for refund and will be refunded. The game is not older than two weeks/played for more than 2 hours There are several rules in the policy which make a person eligible or ineligible for a refund.īelow are some crucial rules of Steam Refund Policy: The money will be returned to the account of the person who originally purchased the game.īefore you start trying for a game refund, it is necessary to know the refund policy of Steam. Users can also refund the game which they get from others. If you have purchased a game directly from Steam, you are eligible for a refund, and you will get your money back. Question 7: Can I call Steam support? What Is The Steam Refund Policy? With this guide, you will be able to get a refund for any game on Steam in no time. If you are looking to refund a game you have recently purchased, you are at the right place. But it is not as simple as clicking a few buttons or clicking a few links. Whichever your case maybe, if you are looking to refund the game, fortunately, Steam allows its users to refund any game or DLC they have purchased. If you have purchased a game out of sheer hype, or you have issues running a game, or you bought the wrong game by mistake, or simply the game was not according to your tastes. One of the issues with video games, in general, is that you never know how the game would turn out after release. The service had over 95 million active users and over 34000 games by 2019. Steam has seen massive growth during the years. Besides being the popular video game distributor, Steam offers several features to publishers and developers that launch their games on Steam. It was launched as a standalone client in September 2003. Steam is the biggest and the most popular video game digital distribution service by Valve.
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